30-Day Money Back Satisfaction Guarantee.
Bicycles & Merchandise
If you are not fully satisfied with your purchase from BRC, you may return the item for a full refund within 30 days.
All returns/exchanges must be brand new and accompanied with all of the original packaging, paperwork and receipt. Bicycles must be in showroom condition. All returns are subject to manager's approval.
The refund will be issued in the same form as the original payment.
For credit/debit card returns, the exact card must be present. Cash or debit purchases over $250 will be refunded in the form of a mailed check within 10 business days of return.
Special order items are subject to a 25% restocking fee.
Sale and clearance item purchase are final and non returnable.
LABOR/Service FEES ARE NON REFUNDABLE.
Warranty Returns: We are sorry your product is defective. We will be happy to handle your warranty for products purchased in our locations. Please be aware process time may vary depending on the manufacturer or vendor. (Some vendor restrictions apply.)
Items left beyond 30 days will be discarded or sold.